General Terms and Conditions of Sale
MB SQUARE LLC – Online retail of home decor and lighting products.
Last updated: 10/10/2026
1. Scope
These General Terms and Conditions of Sale ("GTCS") govern sales of products concluded on the website https://www.halvenlight.com/ (the "Site") between MB SQUARE LLC (the "Seller") and any person making a purchase (the "Customer"). They apply to the exclusion of any other terms. Any order placed on the Site implies unreserved acceptance of these GTCS, in the version in force on the day of the order.2. Seller identity
MB SQUARE LLC (Limited Liability Company (New Mexico, USA))
Registered office: 4405 Jager Dr NE Ste C4 PMB 2048, 87144 Rio Rancho, NM, United States
Trade register: EIN 98-1673663
Phone: +1 (505) 302-9688
3. Products
- The products offered for sale are those appearing on the Site on the day it is viewed, within the limits of available stock.
- The essential characteristics of the products are shown on the product pages. Photographs and visuals are provided for information only and have no contractual value.
- If a product is unavailable after the order is placed, the Customer is informed and may be refunded the amounts paid for the product concerned.
4. Prices
- Prices are indicated in USD, excluding any delivery fees, which are specified before order confirmation. Any sales taxes due based on the delivery address are calculated and displayed before payment.
- The Seller reserves the right to modify its prices at any time; products are billed based on the rates in effect at the time the order is registered.
- The total amount due (products, taxes, and any applicable fees) is summarized before final confirmation of the order.
5. Orders
- The Customer selects the products, checks the contents of the basket, provides their information and confirms the order. Confirmation constitutes acceptance of these GTCS.
- The sale is deemed concluded once the order has been confirmed by the Seller and payment collected. A confirmation is sent to the Customer electronically.
- The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over payment of a previous order, or in the event of a manifestly abnormal order.
6. Payment
- Payment is made online using the methods offered at the time of the order. Transactions are secured by a certified payment provider.
- Banking data is encrypted; the Seller does not store full card numbers on its systems.
- The order is processed only after confirmation of the payment centre. In the event of refusal, the order is automatically cancelled.
7. Delivery
- Products are delivered to the address indicated by the Customer when placing the order. Delivery times are provided for information purposes only.
- In the absence of an indication or agreement regarding the delivery date, the Seller shall deliver the goods no later than thirty (30) days after the conclusion of the contract.
- In the event of a significant delay, the Customer may contact the Seller to obtain a new delivery date or, failing that, the cancellation of the order and a refund of the sums paid.
- The transfer of risks (loss or damage) takes place upon the physical handover of the product to the Customer.
8. Right of withdrawal
- The Customer has a period of 14 days from receipt of the products to return them, without having to justify their decision.
- To do this, the Customer notifies the Seller by e-mail at or via the contact details indicated on the Site, specifying their order number.
- Products must be returned in their original condition and packaging within fourteen (14) days following this request. Return shipping costs are borne by the Customer, unless the product is defective or an error was made on our part.
- The Seller will refund the price of the returned products using the original payment method, no later than fourteen (14) days after receipt.
- The following cannot be returned: custom-made or personalized items, unsealed items that cannot be returned for hygiene or security reasons, and digital content already delivered.
9. Legal guarantees
- Products benefit from the guarantees provided by the law applicable at the place of delivery.
- If a product is defective, damaged during transport, or does not match the order, the Customer must contact the Seller upon receipt, providing their order number and, if possible, photos: the Seller will offer a free replacement or refund.
- To invoke these guarantees, the Customer must contact the Seller using the details provided in the "Contact" section.
10. After-sales service and complaints
- Any complaint (non-conforming, damaged or missing product) must be sent to the Seller using the details shown on the Site, as soon as possible.
- The Seller undertakes to respond to complaints and to apply the applicable legal guarantees.
- Any refund is made using the same means of payment used for the order, unless otherwise agreed by the Customer.
11. Liability
- The Seller cannot be held liable for any damage resulting from misuse of the products by the Customer.
- The Seller cannot be held liable for non-performance in the event of force majeure, disruption or strike of transport services, or any other event beyond its reasonable control.
- These GTCS neither exclude nor limit the Seller’s liability where the law prohibits it, in particular under the legal guarantees owed to consumers.
12. Personal data
Personal data collected in connection with the order is processed in accordance with the Privacy Policy available on the Site. The Customer may request access to, rectification of, or deletion of their data using the contact details provided.13. Amicable dispute resolution
- In the event of a difficulty, the Customer should first contact the Seller using the details provided in the "Contact" section: the Seller undertakes to seek an amicable solution as quickly as possible.